Shipping & Returns

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Shipping Policy

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We offer free shipping within the United Kingdom.  

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• Standard Shipping - Delivered within 3-5 days (Delivered Monday-Saturday, excluding Bank Holidays)

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• Overseas shipping is a flat rate of £7 per order 7- 9 working days.

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Return & Exchange Policy

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We are confident that you will love your Mèi Mei necklace. However, if you are unhappy with your order please post it back to us within 30 days of receiving your order. We offer a full 30-day money-back guarantee.

Returns Department

Mei Mei

185 Topsham Road

Exeter EX2 6AN

Please enclose a note with your name and order number.
If you wish to cancel your order please contact us at meimeijewellery@gmail.com

 

Once dispatched, an order cannot be cancelled. but can be returned for a refund.

When returning an item, it is advisable to obtain proof of postage or send a signed for service where possible.

All refunds will be processed within 48 hours of receipt of the returned goods. We do not accept responsibility for items that have become damaged through misuse or abuse.

Return postage is the buyer’s responsibility.